Cancellation Policy

Cancellation Policy for AyuVeda Health

Effective Date: 20 May 2026

Thank you for shopping with AyuVeda Health.
We aim to provide a smooth and transparent shopping experience. Please read our Cancellation Policy carefully before placing an order.

1. Order Cancellation by Customer

Before Shipment

Orders can be cancelled before they are shipped from our warehouse.

To request cancellation, please contact our support team as soon as possible with your:

Order ID
Registered phone number
Reason for cancellation

If the order has not been dispatched, a full refund will be initiated.

After Shipment

Once the order has been shipped, cancellation may not be possible.

Customers may refuse delivery at the time of delivery if they no longer wish to accept the order.

2. Cancellation by AyuVeda Health

We reserve the right to cancel any order due to:

Product unavailability
Incorrect pricing or technical errors
Suspected fraudulent transactions
Incomplete or incorrect shipping details
Issues identified by our payment or security systems

In such cases, customers will be informed and eligible refunds will be processed.

3. Refund Timeline

For prepaid orders, approved refunds are generally processed within:

5–10 business days depending on the payment method and banking partner.

Refunds will be credited to the original payment method used during purchase.

4. Cash on Delivery (COD) Orders

COD orders can usually be cancelled before dispatch.

Repeated fake or rejected COD orders may lead to restrictions on future purchases.

5. Non-Cancellable Situations

Orders may not be eligible for cancellation if:

The product has already been delivered
The item is opened, used, or damaged after delivery
The order is marked as shipped or out for delivery